Our headquarters is located in New York City, USA.
All Botanical care products are handmade in NYC with TLC
Where We Ship
We can ship orders to all delivery addresses within the United States and Puerto Rico.
Applicable sales tax will be added and are calculated according to shipping destination.
Order and Shipping email confirmation
You will receive an email confirmation once your order has been placed. Orders will take 1-2 days to be processed and shipped. Once your order has been shipped, you will receive a shipping confirmation email with your tracking details.
Standard shipping cost on all orders less than 50 before taxes is $5.95 and free for all orders of $50 or more before taxes and shipping. Second day shipping is $15 for all orders.
Please note that order processing may take up to 2 business days after the order is placed.
Return & Exchange Policy
Returns on items eligible for returns are accepted within 30 days of order date. Items must be returned unopened, unused, with tags, in their original packaging. Email us at and state your order #, and the items you wish to return. We will email you back within 24 hours and process the request. We are not liable for items damaged or lost while being returned to us. Items that are damaged when we receive them will not be eligible for refund.
We do not accept exchanges.
A refund will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for refund. Refunds do not include any shipping or handling charges. Your refund will be credited to the original form of payment used for the original transaction.
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